Precision research compounds and performance stacks

AlphaXPrime Labs supplies verified high-purity research peptides, SARMs, selective compounds, and advanced supplement stacks. Designed for laboratory accuracy, scientific consistency, and discreet handling.

"AlphaXPrime Labs has become our most reliable supplier. The purity certificates are consistently accurate, packaging is totally secure, and turnaround times are unmatched."
-Mike Van Wyck (bigmikevanwyck)

Frequently asked questions

Is My Personal Information Secure

Yes, we use enterprise-level security measures:

  • 256-bit SSL encryption for all data transfers
  • Secure, encrypted database storage
  • PCI-DSS compliant payment processing
  • Regular security audits and vulnerability testing
  • GDPR and CCPA compliance protocols

We never sell your personal data and only collect information necessary for research compound transactions.

What Payment Methods Do You Accept

We accept multiple secure payment methods:

  • Cryptocurrency: Bitcoin, Ethereum, and other major cryptocurrencies (20% cash back)
  • Credit/Debit Cards: Processed securely with SSL encryption
  • Other Methods: Additional secure payment options available at checkout

All transactions are protected with 256-bit SSL encryption for maximum security.

Can I Change/Cancel My Order After Placing It

Order modifications or cancellations must be requested within 2 hours of placing the order. Contact our support team immediately if you need to make changes.

Once an order enters processing (usually within 24 hours for USA orders), changes may not be possible.

 

Pro Tip: Double-check your shipping address and order details before completing your purchase.

Can I Track My Order

Yes, all orders include tracking. You'll receive:

  • Tracking number via email within 24 hours of shipment
  • Real-time tracking in your account dashboard
  • Automatic email updates at key shipping milestones
  • International tracking (updates may be limited until package reaches your country)

If you have tracking issues, contact our support team for assistance.

Do Your Products Expire

Shelf life varies by product but typically ranges from 1-2 years when stored properly:

  • Storage Conditions: Cool, dry place away from direct sunlight
  • Temperature: Ideal storage between 15–25°C (59–77°F)
  • Vials: Keep sealed until ready for use
  • Tablets: Keep in original, sealed containers

Expiration dates are clearly marked on all packaging. Always check dates before use in research.

Are All Products Lab Tested

Yes, every batch undergoes third-party laboratory testing. Our quality assurance includes:

  • Independent laboratory analysis for purity and concentration
  • Batch-specific certificates of analysis
  • Regularly updated lab reports on our website
  • GMP manufacturing standards
  • Pharmaceutical-grade purity requirements

We believe in complete transparency about the research compounds we provide.

What Is Your Return/Refund Policy

Due to the nature of research compounds, we have specific policies:

 

Eligible for Reshipment/Refund:

  • Non-delivery after 30+ days
  • Products damaged in transit (report within 48 hours with photos)
  • Incorrect items shipped (report within 7 days)

Not Eligible:

  • Change of research needs
  • Customs seizures (except USA domestic)
  • Improper storage or handling

 

Contact support with your order number and details for assistance.

Do You Ship Discreetly

Yes, all packages are shipped discreetly. Our packaging features:

  • Plain, unmarked outer packaging
  • No external indications of contents
  • Generic return address labels
  • Protective inner packaging to prevent damage

Your privacy and discretion are our top priorities.

For any and all questions that are not answered below please contact our support staff via phone or email.
Please allow 24hr response time for all missed phone inquaries (so long as voice mail is left with clearly stated call back information).
Please allow 24hr response time for all email inquaries.

Contact our headquarters

AlphaXPrime Labs
117 East Colorado BLVD
Pasadena, California 91105 
United States

Support hours

Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed

Get in touch

(626) 645-4640

achilles@alphaxprimelabs.com